Slack
If your plan includes a Slack channel, post there. Your account manager picks it up, and the channel is covered beyond business hours, evenings and weekends included.
support@groundstandard.com. Try A Martial Art partner schools can also use partners@tryamartialart.com. GXGS wholesale gear buyers can also use wholesale@gxgs.co.
Phone and text
(888) 998-9856. Press 1 for Ground Standard or More Students Less Work. Press 3 for Try A Martial Art partners. Press 4 for GXGS wholesale gear. Press 0 during business hours to speak with someone. An AI assistant answers first and hands anything the team needs to them.
Chat
The chat button on this help center.
Hours
Monday to Friday, 9am to 5pm ET for email, phone, and chat. Messages outside those hours are picked up the next business day. Slack channels are covered beyond those hours.
Not sure what your plan includes? Ask support. We'll tell you what you have and what adding something would look like.
Need help?
Email support@groundstandard.com, call (888) 998-9856 and press 1, or start a chat from this help center. Monday to Friday, 9am to 5pm ET. If your plan includes a Slack channel, post there; it's covered beyond those hours.
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Still need help?
Email support@groundstandard.com, call (888) 998-9856, or send us a request and we'll get back to you.
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